Privacy Policy
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Frontline Roofing Services LLC (“we,” “our,” or “the Company”) is committed to protecting the privacy of our users and ensuring the security of personal information collected through our website and services. This Privacy Policy outlines how we collect, use, store, and share information when you access or interact with our Service. By using our website, you acknowledge and agree to the practices described in this Privacy Policy and our Terms of Use.
At Frontline Roofing Services LLC, your privacy is a priority. We operate a platform that allows users to request and schedule roofing inspections, repairs, replacements, storm damage evaluations, and related exterior services. We recognize the trust you place in us when providing personal information and take every measure to safeguard it. This Privacy Policy explains our practices regarding the information we collect, how it is used, stored, shared, and your rights regarding this information.
Information We Collect
When you interact with our website or services, we may collect various types of information to provide a personalized, safe, and efficient experience. These include:
| Category | Details |
|---|---|
| a. Personal Information | Includes your name, email, phone number, mailing address, and payment information. Used to respond to inquiries, process requests, and share updates. |
| b. User Account Information | Information you provide, such as name, email, phone number. You must ensure this data is accurate and up-to-date. |
| c. Demographic and Preference Data | Non-identifiable data such as location, preferences, and interests. Helps us personalize content and improve services. |
| d. Usage and Interaction Data | Automatically collected information such as pages visited, time spent, links clicked, and browser/device preferences. |
How We Use Your Information
We use the information you provide to enhance your experience with Frontline Roofing Services LLC. Specifically, we use your data to:
| Purpose | Details |
|---|---|
| Respond to Inquiries | We respond promptly to your questions and requests for services. |
| Service Scheduling | We schedule inspections, repairs, and replacements based on your availability. |
| Payment Processing | We securely process your payments and manage billing-related information. |
| Communications | We send updates, company news, and promotional offers relevant to you. |
| User Experience Personalization | We customize website content and services based on your preferences and demographics. |
| Monitoring & Security | We monitor and improve website functionality, performance, and security. |
Sharing Information with Others
We may share information under certain circumstances to ensure service efficiency and compliance:
| Category | Details |
|---|---|
| Trusted Partners | We may share your contact information with trusted partners who help us provide services, process payments, or share information about our offerings. |
| Non-Personal Data | We may share aggregated or de-identified data with third parties such as advertisers or analysts for research, analysis, or marketing. |
| Legal Requirements | We may disclose your data if required by law, to protect our company rights, or to enforce our terms and policies. |
If you prefer that your information not be shared with our partners for marketing or analytics purposes, you may contact us, and we will honor your request.
User Account Responsibilities
Users are responsible for maintaining the confidentiality of their account credentials and all activity conducted under their accounts. You agree to:
- Provide accurate and complete information during registration
- Notify us immediately of any unauthorized use of your account
- Not share your login credentials with others
- Not attempt to access or use another user’s account
Frontline Roofing Services LLC is not liable for damages resulting from unauthorized account access.
Posting and Conduct Restrictions
When you submit User Content (such as personal details, messages, or reviews), you are responsible for its accuracy and legality. By posting content, you grant us and other users a worldwide, non-exclusive, royalty-free license to access, use, display, distribute, and create derivative works in connection with our Service.
You must not submit content that:
- Is false, misleading, abusive, threatening, obscene, or defamatory
- Violates intellectual property rights of third parties
- Promotes illegal activity or harms others
- Contains malware, viruses, or harmful scripts
We reserve the right to remove content or restrict access if it violates these policies or is deemed inappropriate.
Security and Confidentiality
The security of your personal information is critical to us. We implement industry-standard security measures including encryption, secure servers, and restricted access to safeguard your data. While we strive to protect information, no system is entirely secure, and we cannot guarantee complete protection against unauthorized access or breaches. We continuously monitor our systems, update security protocols, and train our staff to ensure your data remains as safe and private as possible at all times.
Your Choices
You have several options regarding your personal information:
- Opt-Out of Marketing Communications: You may unsubscribe from promotional emails using provided links or by contacting us directly.
- Limit Personal Information: You may choose not to provide certain data. Some services may be limited without this information.
Access or Correct Data: You may contact us to review or correct personal information associated with your account.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, monitor website performance, and deliver personalized content. Cookies help remember preferences, track usage patterns, and optimize service delivery. You may disable cookies in your browser settings; however, some features of the website may not function properly without them.
External Links and Public Areas
Our website may contain links to third-party sites or public forums. Frontline Roofing Services LLC is not responsible for the privacy practices, content, or security of these external sites. Information shared in public areas becomes publicly accessible, and you should exercise caution when posting personal information.
Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. When no longer needed, personal information is securely deleted or anonymized.
Policy Updates
We may update this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on our website and take effect immediately upon posting. Users are encouraged to review this Privacy Policy periodically to stay informed about how we protect personal information.
Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Frontline Roofing Services LLC
Email: Info@yourfrontline.com
Phone:
New Braunfels (830-532-5911)
Pharr (956)-996-8079
McAllen (956)-586-5711
Corpus Christi (361)-470-7663
Address:
601 N Main Street, Suite R, Pharr, TX 78577
1024 Leopard St, Suite F, Corpus Christi, Tx 78303
205 E I-2, Mcallen, TX 78501
We are committed to addressing your privacy concerns and ensuring your experience with Frontline Roofing Services LLC is safe, secure, and satisfactory
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